How to Resolve Voicemail Problems on Galaxy S8 / S8+
Check Call Forwarding settings
Visit Turning Call Forwarding on and off to resolve voicemail issues with:
All your calls going to voicemail.
None of your calls going to voicemail.
Galaxy S8 Voicemail Problem
Check the following tips to resolve Voicemail problem on Galaxy S8 / S8+
Verify wireless coverage and signal strength
Your phone needs a wireless connection to receive calls, access voicemail, download Visual Voicemail messages, and receive voicemail notification alerts. To check that your signal is strong enough for your voicemail services to work, here our guide:
Turn off your Samsung Galaxy S8 / S8+ for 10 seconds and then back on again.
Place a test voicemail call to 611 for AT&T or use voicemail number provider.
If the test call is successful, press and hold 1 to dial into the voicemail system.
If your test call fails, verify you have wireless coverage.
If Visual Voicemail won't download, press and hold 1 to check your messages.
If you aren't receiving voicemail notification alerts and you aren't roaming outside the AT&T wireless coverage area, visit turn voicemail notification alerts on and off.
AT&T Voicemail service is unavailable
If you got a message: ‘Voicemail service is unavailable’ on yout Galaxy Note 8 AT&T, the voicemail system plays an error message, Voicemail service is unavailable, during a temporary voicemail service interruption.
Solution are:
Wait a short time and then try calling the voicemail system again.
Contact AT&T Voicemail Support center.
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